Privacy Policy
1. Legal Disclaimer
The information contained on this website is provided for general information and wellbeing purposes only and does not constitute professional advice, diagnosis, or treatment. Visiting this website or contacting Pamela Statham Counselling or Lamina Wellness through any form or email does not create a client/therapist or coach/client relationship. All services are subject to confidentiality, professional ethical standards, and relevant UK law.
2. Introduction
Pamela Statham Counselling and Lamina Wellness (“we”, “us”, or “our”) are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, contact us, or use our services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
3. The Information We Collect
​We may collect and process the following types of information:
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Personal identification details such as your name, email address, phone number, and address (when voluntarily provided).
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Client information shared through consultations, intake forms, or therapy notes (stored securely and confidentially).
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Website usage data such as IP address, browser type, and pages visited (collected automatically through cookies and analytics tools).
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Payment and booking information if you make a purchase, schedule an appointment, or sign up for a Lamina Wellness event or programme.
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4. How We Collect Information
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We collect data in the following ways:
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Through forms on our website (contact forms, feedback forms, booking systems).
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Through email correspondence and direct messages.
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Automatically via cookies and similar technologies to enhance website functionality and performance.
You can manage or disable cookies through your browser settings.
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5. Why We Collect Information
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We collect your information to:
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Respond to enquiries and provide counselling or coaching services.
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Manage bookings and client communication.
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Comply with legal and ethical obligations as a registered counsellor.
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Improve our website, services, and user experience.
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Share updates, wellness resources, or event details (only if you have opted in to receive them).
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6. Sharing of Information
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We do not sell or rent your information to third parties.
Your data may only be shared:
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With trusted service providers (such as website hosting, email systems, or payment processors) who comply with UK GDPR.
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When required by law or professional ethics (e.g. safeguarding concerns or risk of harm).
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With your explicit consent (e.g. when referring to another professional).
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7. Data Storage and Security
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We take appropriate technical and organisational measures to safeguard your information.
Client records and notes are stored securely and retained for the required period in accordance with the National Counselling & Psychotherapy Society (NCPS) guidelines, after which they are safely destroyed.
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